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Prescription Ordering

A minimum of three clear working days is required to process all repeat prescription requests. ‘Working days’ are classed as Monday to Friday (excluding all Bank Holidays). 

So for example, if you would like your medication to be ready on a (non-Bank Holiday) Monday afternoon, you will need to order it on Wednesday morning at the latest.

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Practice Management

The management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Rosemary Rogers

Strategy & Planning Manager

(2 days per week)

Laura-Ann Bruton

Strategy & Planning Manager 

(2 days per week) 

Fiona Radcliffe

Business Finance Manager

(4 days per week)

Natalie Wilkerson

HR Manager

(3 days per week)

Kelly Graham

Operations Manager

Administration

June Johnstone

Data Team Leader 

June is assisted by a team of Summarisers and Data Administrators comprising: Jan Sadler, Beverley Sherrell and Samantha Marshall (Summarisers) and Sadie Woolcock, Dawn Cundy and Louise Sykes ( Data Administration).

Leanne Graham

Administrative Assistant 

Jules Smith

IT Administrator

Sadie Woolcock

IT Administrator (p/t)

Tina Spiller

Administration Assistant

Rachel Mather

Accounts Assistant

Josie Gist

Finance Assistant/Receptionist

Cleaning Staff

Sharon Addicott - Senior Cleaner

Hazel Graham

Amanda Reed

Carol Reed

Reception

Gemma Whiting

Reception Team Leader

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

The Reception Team comprises: Nigel Brinson, Lyn Brosnan, Michelle Dodd, Julia Elston, Sally Foster, Josie Gist, Jane Golding-Cook, Helen Gyr, Caroline Helson, Clare Hunn, Julia Longhurst , Liz Pepler, Jeanette Strudwick, Janet Walls and Victoria Wilkinson along with Reception Team Leader Gemma Whiting.

Secretaries

Our Medical Secretarial Team are always very busy behind the scenes, ensuring the smooth running of the practice: The Team comprises; Fran Pascoe, Cathy Fortune, Sharon Rowse, Alison Treeby, Nigel Brinson and Rita Hoile.

 
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