Our aim is to be as polite and helpful as possible to all patients. If you feel that you have been treated unfairly or inappropriately, please ask the Reception staff to contact one of our team leaders who will be happy to address your concerns.
However, shouting/swearing at Practice staff will not be tolerated under any circumstances and patients who are abusive may be removed from our list.
For more information please view our Zero Tolerance information page.
Please help us to help you.