Repeat Prescriptions

Repeat prescriptions can be ordered by:

• Completing our online Repeat Prescriptions Request form.
• Ordering them via please complete our online form.
• Ticking the items that you need on your repeat prescription tear-off slip or by writing your name, address and the items on a piece of paper. There is a posting box for repeat prescription requests in each health centre.
• You can also post requests to us but please allow sufficient time for delays in the postal service.

Please note prescriptions can only be ordered and collected at the surgery where you are registered.

Callington Dispensary

Our Dispensaries are closed between 13:00 – 14:00 daily.

Written requests for repeat prescriptions should be received by the practice at least 5 full working days (longer at Bank Holiday times) before the prescription is needed.

Please use the Repeat Prescription Request form .

Any amendments to the repeat prescription list can only be made with the doctor’s permission and will take longer to process.

Gunnislake Pharmacy

Gunnislake Pharmacy is an independent community pharmacy located within Gunnislake Health Centre. It is run by pharmacists Ajay Patel and Mark Stone, as well as a full team of friendly and experienced staff.

We offer:

• Full range of pharmacy services
• Advice from our friendly pharmacists
• Medicines dispensed from any GP surgery, hospital or dentist
• Medicines which can be bought for minor ailments and we also stock vitamins and supplements

Collecting Medication

If you would like to collect your medication when we are closed or don’t have time to wait if there is a queue, then Medpoint could be for you.

Medpoint is a British made prescription collection point that provides a safe, quick and secure way for patients to collect their medication 24 hours a day, 7 days a week. There is now a Medpoint machine at both Callington and Gunnislake Health centre.

The machine cannot be used for refrigerated meds, e.g. inhalers or eye solutions, nor will it be used for controlled drugs but will be used for small or medium size bags of medication to maximise the number that can be held in the dispensing machine. If you would like to use Medpoint and your medication is suitable for collection from the dispenser, you can complete a registration form from reception or complete a form online. You are required to give your name, date of birth, first line of your address, mobile and email address, and a signature. You can use the service if you pay for your medication or if you are exempt. If your medication is in the correct category, you will be able to collect it without needing to enter the surgery and also outside of surgery hours if preferred. Once registered, when your medication is ready you will receive a text message with a pin number.

The joy is that you know exactly when your medication is ready.

If you pay for your medication, you will receive a link to enable you to pay prior to collection. You have three days to collect your bag of medication from the machine by entering the pin number into the keypad. If it is not collected within three days, the medication will be returned to the pharmacy to ensure turnover of medication available for collection.

Why join the queue when you can collect your medication at any time of the day (or night) and at the time that suits you best……………………?

Sign up for Medpoint today!!

Register for MedPoint – 24 Hour Prescription Collections | Tamar Valley Health.

All in One Medication Reviews

To improve our service to our patients, we have introduced an ‘all in one’ medication review. This will reduce the number of times patients need to attend the surgery for routine review appointments every year. Therefore, patients who fit certain medical criteria, will be called around their month of birth to come in and be seen for a review.

Some patients may need further tests or reviews during the year, so we can maintain quality of care. Where this is already the case it will not involve any change in current practice for the patient.

Annual Medication Review Information

Please visit our Annual Medication Review page for more information.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.

Online Services

For more information about online services, please visit our Online Services page.