Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

We offer a walk-in minor injury service, for more information please visit our Walk-in Minor Injuries Service page.

Alternatively you can visit your nearest Minor Injury Unit:

Liskeard Community Hospital
Clemo Road
Liskeard
Cornwall
PL14 3XD
Tel: 01579 373500
08:00 – 22:00
Launceston Community Hospital
Link Road
Launceston
Cornwall
PL15 9JD
Tel: 01566 761000
08:00 – 20:00
Tavistock Hospital
Spring Hill
Tavistock
PL19 8LD
Tel: 01752 436127
Open 24 hours

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

We have a Pharmacist within the practice who can help with various conditions and give advice for minor illnesses and injuries. Book an appointment to see the Pharmacist or contact us if you would more information.

See a Nurse for conditions such as: Chronic disease management, Contraception, Dressings, Ear syringing, Immunisations, Injections, Minor injuries, Removal of stitches, Smears, Travel advice and vaccinations.

Contact a Nurse

Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone
Callington Health Centre 01579 382666
or
Gunnislake Health Centre 01822 832641

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

For information on a wide range of services, community groups and organisations, please visit The Cornwall Link.

Abuse

Citizens Advice

At Citizens Advice they believe no one should have to face problems without good quality, independent advice. Their network of independent charities offers confidential advice online, over the phone, and in person, for free.

Telephone: 03444 111 444

Text Relay: 03444 111 445

Website: www.citizensadvice.org.uk

First Light

First Light is a charity supporting people in Cornwall, Devon and Wiltshire who have been affected by domestic abuse and sexual violence.

Telephone: 0300 777 4777

Website: www.firstlight.org.uk

Email: saferfutures@firstlight.cjsm.net

The Women's Centre Cornwall

The Women’s Centre Cornwall provides services to women and girls who have experienced sexual or domestic abuse or violence; women in the Criminal Justice System; those who are facing extreme poverty and hardship or those simply wanting to make a change in their lives.

Main Office: 01208 76466

Rape and Sexual Abuse Helpline: 01208 77099

Domestic Abuse Helpline: 01208 79992

Facebook: @WomensCentreCornwall

Twitter: @WomensCCornwall

Website: www.womenscentrecornwall.org.uk

Bereavement

Penhaligons Friends

Penhaligons Friends is a Cornish charity supporting bereaved children, young people, parents and carers throughout the county. They offer children and young people the chance to meet others and share their experiences, as well as practical resources for children and parents.

Facebook: @penhaligonsfriends

Twitter: @PenhaligonsFs

Telephone: 01209 210624 or 01209 215889

Website: www.penhaligonsfriends.org.uk

Email: enquiries@penhaligonsfriends.org.uk

Cruse Bereavement Care

Offering support, advice and information to children, young people and adults when someone dies.

Telephone: 01332 332 098

Facebook: @crusebereavementcare

Twitter: @CruseCare

Wesbite: www.cruse.org.uk

Age UK Cornwall & Isles of Scilly - Bereavement Services

The charity’s new ‘Beyond Bereavement’ group is specifically for individuals who have been bereaved, with a focus around action and solutions rather than bereavement itself. Providing a safe and friendly place where people can feel supported and understood.

Website: www.ageuk.org.uk

Email: email@ageukcornwall.org.uk

In times of Bereavement

Please visit our In Times of Bereavement page for more information and advice.

Cancer Support

Triangle Drop In Cancer Support Centre

The Centre is staffed by experienced cancer nurses, therapists and trained volunteers. They are here to help cancer patients and their families navigate through their treatment and recovery.

Telephone: 01752 430060

Website: www.macmillan.org.uk

Cancer Research UK

Free information about cancer care for people who have been diagnosed with the illness and also information for the families who are affected.

Telephone: 0300 123 1022 

Website: www.cancerresearchuk.org

Email: supporter.services@cancer.org.uk

Macmillan

Information on Europe’s leading cancer charity, with over 4,500 pages of up-to-date cancer information, practical advice and support for cancer patients, their families and carers.

Facebook: @macmillancancer

Twitter: @macmillancancer

Telephone: 0808 808 00 00

Website: www.macmillan.org.uk

Carers

Care and support in Cornwall

Information for residents of Cornwall requiring care and support.  

Facebook: @CornwallFIS

Telephone: 0800 587 8191 or 01872 323 535

Website: www.supportincornwall.org.uk

Email: fis@cornwall.gov.uk

A guide to care and support

If you care for, or help someone with an illness or disability, whether this is a partner, friend, other relation or even a neighbour then you are a carer. NHS UK provide a wealth of information on carers and caring.

Telephone: 0808 802 0202

Website: www.nhs.uk

Email: CarersDirect@nhschoices.nhs.uk

Carers - Cornwall Council

Information for carers including carers for adults, carers for children, services for carers and contacts for carers.

Telephone: 0300 1234 131

Website: www.cornwall.gov.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

CAMHS

Specialist community child and adolescent mental health services (CAMHS) provide assessment, advice and treatment for children and young people with severe and complex mental health problems. CAMHS also provide support and advice to their families or carers.

Telephone: 01872 322277

Website: www.cornwallft.nhs.uk

Email: cpn-tr.earlyhelphub@nhs.net

Cornwall S.P.A.C.E. - Action for Children

Services that support disabled young people in their own homes or to access their local community and have fun can make a real difference to them.

Telephone: 0300 123 2112

Website: www.actionforchildren.org.uk

Email:  ask.us@actionforchildren.org.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Tamar Valley Health Patient Participation Group

Tamar Valley Health PPG is a small committee of both patients and practice staff who  provide a two-way communication bridge between patients and the health professionals in the practice, give comments on any proposed innovations and suggestions for improvement an also provide feedback to the practice.

For more information and to register, please visit our Patient Participation Group page.

League of Friends

The League of Friends of the Callington and Gunnislake Health Centres is a group of patients which raises funds for equipment for the Health Centres and the community and maintain good relations between patients and the practice. Information boards in the reception areas of both Health Centres give further details.

Telephone: 01579 383916 (Mr Clive Grenfell)

2day - Liskeard Clubs and Societies

2day has a range of community groups based on Art to Young people.

Website: www.liskeard.2day.uk

Civil Service Retirement Fellowship

The Civil Service Retirement Fellowship (Liskeard and Pensilva Group) meet on every last Wednesday of the month at 10:00 in the Refreshment Rooms of the Public Hall, Liskeard.

Telephone: 01579 346089

Liskeard Memory Café

Liskeard Memory Cafe is for people experiencing early stage dementia, mild memory loss or cognitive impairment and their carers. Memory cafes are a safe place to have fun, be creative, sit and chat, have cake and refreshments and receive information and support.

Telephone: 07787096482

Website: www.liskeardmemorycafe.org.uk

Email: liskeardmc@gmail.com

Meetup - Callington

Meetup is a platform for finding and building local communities. People use Meetup to meet new people, learn new things, find support, get out of their comfort zones, and pursue their passions, together.

Facebook: @meetup

Twitter: @Meetup

Website: www.meetup.com

Meetup - Gunnislake

Meetup is a platform for finding and building local communities. People use Meetup to meet new people, learn new things, find support, get out of their comfort zones, and pursue their passions, together.

Facebook: @meetup

Twitter: @Meetup

Website: www.meetup.com

COPD

Liskeard and South East Cornwall Breather’s Group

Liskeard and South East Cornwall Breather’s Group is a non-profit making group that was set up in 2006 by a group of patients with COPD after completing an NHS rehabilitation course. They wanted to retain the benefits of the exercise regime they had learned, as well as providing a social support group for people with similar problems.

Telephone: 01579 340307

Website: www.breathers.org.uk

Email: huffandpuff@outlook.com

Asthma UK

Information on asthma. This website has been recently revamped to meet the needs of the thousands of people with asthma who visit the site each day, either to find out important information about asthma or ways in which to control it.

Telephone: 0300 222 5800 (Option 1)

Website: www.asthma.org.uk

Email: info@asthma.org.uk

Depression, Anxiety and Stress

Cornwall Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way, about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 01872 222 321

Website: www.samaritans.org

Email: cornwallsamaritans@gmail.com

TIC TAC

TIC TAC is a teenage information and advice service commissioned by the KCCG and provided by Tamar Valley Health, based at Callington Community College. Students are seen for a wide range of health and well-being concerns, including advice on contraception and mental health issues.

Website: www.callingtoncc.net

Please read: TIC TAC Leaflet

Outlook South West

Outlook South West’s therapy services are for people aged 16 and above in Cornwall and the Isles of Scilly. If you are registered with a GP practice in Cornwall, you can access our NHS-funded therapies for mild-to-moderate anxiety and depression.

Telephone: 01208 871905

Website: www.outlooksw.co.uk

Relate - Plymouth

Information about Relate who offer advice, relationship counselling, sex therapy, workshops, mediation, consultations and they also provide support face to face, by phone and through their website.

Telephone: 01752 213131

Website: www.relateplymouth.co.uk

Email: relateplymouth@googlemail.com

Sands

Help and support for anyone dealing with the loss of a baby through stillbirth or miscarriage.

Telephone: 0808 164 3332

Website: www.sands.org.uk

Email: helpline@sands.org.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Diabetes

Diabetes UK

Information on the largest charity in the UK that is devoted to the care and treatment of people with diabetes in order to improve their quality of life for people with the condition.

Telephone: 0345 123 2399

Website: www.diabetes.org.uk

British Heart Foundation

Information on the British Heart Foundation, providing support and advice on heart disease.

Telephone: 0300 330 3322

Website: www.bhf.org.uk

Email: heretohelp@bhf.org.uk

Disabilities

E-zec Medical Patient Transport

The Patient Transport Service (PTS) is provided for patients who are being transported to an NHS provider and who are deemed medically eligible. The service is for non-urgent, planned transportation of patients whose medical condition is such that they require the skills of clinically trained staff and/or their equipment during their journey.

Telephone: 0300 7776688

Website: www.e-zec.co.uk

Email: info@e-zec.co.uk

North Cornwall & District Talking Newspaper

Men and women with difficulties reading their local newspaper because of impaired sight or physical disability can find themselves out of touch with the world around them. The local Talking Newspaper, which is free of charge, can restore their independence by keeping them informed on local news and events.

Telephone: 07926 194643

Website:  www.nctn.co.uk

Email: roscrea@btconnect.com

Guide Dogs

Information on the Guide Dogs for the Blind. Their mission is to provide guide dogs and other mobility services that increase the independence and dignity of blind and partially-sighted people.

Telephone: 0118 983 5555 (General Enquiries)

Website: www.guidedogs.org.uk

Email: guidedogs@guidedogs.org.uk

Sense

Information on Sense who is a leading national charity that supports and campaigns for children and adults who are deaf and blind. They provide expert advice and information as well as a specialist service to deaf and blind people, their families, carers and the professionals who work with them.

Telephone: 0300 330 9250

Website: www.sense.org.uk

Epilepsy Action

Information on Epilepsy Action, they are the largest member-led epilepsy organisation in Britain, acting as the voice for the UK’s estimated 456,000 people who have been diagnosed with epilepsy, as well as their friends, families, carers, health professionals and many other people on whose lives the condition has an impact.

Telephone: 0808 800 5050

Website: www.epilepsy.org.uk

Blue Badge – Disabled Parking Permit

Blue Badge parking for people with disabilities: who can get a badge and how to apply.

Website: www.gov.uk

Drugs and Alcohol

Addaction

Addaction has a daily duty worker and provides needle exchange, has a mix of psychosocial groups, lifeskills activities and informal breakfast club and recovery café. Workers offer 1:1 support and groups as well as mutual aid.

Telephone: 0157 934 0616

Website: www.addaction.org.uk

Alcoholics Anonymous - Cornwall

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.aa-cornwall.co.uk

Email: help@alcoholics-anonymous.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Age UK Cornwall

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 01872 266 383

Website: www.ageuk.org.uk

Meals on Wheels and Books on Wheels

The Royal Voluntary Service is the original meals on wheels  provider delivering hot meals to people who have difficulty with shopping, carrying food home or cooking for themselves in the local area. Royal Voluntary Service Books on Wheels volunteers bring a selection of books, DVDs, CDs and audio tapes to older people in their home on a regular basis.

Telephone: 01209 705159

E-zec medical patient transport

The Patient Transport Service (PTS) is provided for patients who are being transported to an NHS provider and who are deemed medically eligible. The service is for non-urgent, planned transportation of patients whose medical condition is such that they require the skills of clinically trained staff and/or their equipment during their journey.

Telephone: 0300 7776688

Website: www.e-zec.co.uk

Email: info@e-zec.co.uk

Alzheimer's Society

Alzheimer’s Society is the only UK charity that campaigns for change, funds research to find a cure and supports people living with dementia today.

Telephone: 0300 2221122

Facebook: @alzheimerssocietyuk

Twitter: @alzheimerssoc

Website: www.alzheimers.org.uk

Liskeard Memory Café

Liskeard Memory Cafe is for people experiencing early stage dementia, mild memory loss or cognitive impairment and their carers. Memory cafes are a safe place to have fun, be creative, sit and chat, have cake and refreshments and receive information and support.

Telephone: 07787096482

Website: www.liskeardmemorycafe.org.uk

Email: liskeardmc@gmail.com

Dementia Road Map (Cornwall)

The Cornwall and Isles of Scilly Dementia Roadmap provides high quality information about the dementia journey alongside local information about services, support groups and care pathways to assist primary care to support people with dementia and cognitive impairment, their families and carers.

Facebook: @dementiaroadmap

Twitter: @dementiaroadmap

Website: www.dementiaroadmap.info

Bodmin and District Age Concern

Bodmin and District Age Concern hold a weekly pop in and lunch club and whist drive every Tuesday in Bodmin.

Telephone: 01208 74609

Email: bodminantiques@hotmail.com

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Exercise

Get Active Cornwall

Whatever your starting point, Get Active Cornwall will provide the right stepping stone towards a healthier, happier and more active you.

Telephone: 01872 323346

Website: www.getactivecornwall.co.uk

Email: smageean@cornwall.gov.uk

Healthy Cornwall

No matter what your age or ability, they can help you to lead a happier, healthier lifestyle. Healthy Cornwall are here to support you with weight management, healthy eating, physical activity, and stopping smoking.

Facebook: @HealthyCornwall1

Twitter: @HealthCornwall

Telephone: 01209 615600

Website: www.healthycornwall.org.uk

Maternity

Kernow CCG Maternity Services

You can find information about maternity services in Cornwall and the Isles of Scilly. This includes information about the types of maternity services available, what users of maternity services had to say about their experiences, and how you can have your say about the services you use.

Website: www.kernowccg.nhs.uk

Penhaligons Friends

Penhaligons Friends is a Cornish charity supporting bereaved children, young people, parents and carers throughout the county. They offer children and young people the chance to meet others and share their experiences, as well as practical resources for children and parents.

Facebook: @penhaligonsfriends

Twitter: @PenhaligonsFs

Telephone: 01209 210624 or 01209 215889

Website: www.penhaligonsfriends.org.uk

Email: enquiries@penhaligonsfriends.org.uk

Kernow Maternity Voices Partnership

Maternity Voices Partnerships (MVPs) are independently led NHS working groups: a committee of women and their families, community groups, supporting organisations, local commissioners and providers working together to review and contribute to the development of local maternity care.

Facebook: @KernowMVP

Twitter: @kernowmvp

Website: www.healthwatchcornwall.co.uk

Email: Georgie.Watson@healthwatchcornwall.co.uk

Sands

Help and support for anyone dealing with the loss of a baby through stillbirth or miscarriage.

Telephone: 0808 164 3332

Website: www.sands.org.uk

Email: helpline@sands.org.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Liskeard Family Planning Clinic

There are Contraceptive Clinics (sometimes called Family Planning Clinics) that operate across Cornwall and are run by Royal Cornwall Hospital staff.

They can help with advice, support or treatment. Their services are free, and available to anyone regardless of age, gender or sexual orientation.

Website: www.cornwallshac.org.uk

Savvy Kernow

A constantly evolving hub of information for young people aged 13 to 19. Let Savvy Kernow keep you in the know about Young Person Friendly Services in Cornwall and the Isles of Scilly.

Website: www.sexualhealthcornwall.co.uk

TIC TAC

TIC TAC is a teenage information and advice service commissioned by the KCCG and provided by Tamar Valley Health, based at Callington Community College. Students are seen for a wide range of health and well-being concerns, including advice on contraception and mental health issues.

Website: www.callingtoncc.net

Please read: TIC TAC Leaflet

C-Card Condom Issuing Scheme for 13 to 24 Year olds

Condoms can help to reduce infection risks and prevent unplanned pregnancy. C Card is a free condom issuing scheme for anyone aged 13 to 24, no matter whether you’re having sex, thinking about having sex, or just curious about condoms.

A C-Card is a card similar to a membership card that allows you to get free condoms from participating venues such as pharmacies, youth clubs, sexual health clinics and schools. Once you have your C Card you will be able to collect free condoms for your own use from any of the participating venues. You will be able to use your C Card a maximum of 10 times. After this, you will need to renew your card.

Website: www.devonsexualhealth.nhs.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Stop Smoking

Smoking Cessation Clinic

This practice offers a smoking cessation support service, please telephone for an appointment.

Telephone: 01579 382666 or 01822 832641

Healthy Cornwall

No matter what your age or ability, Healthy Cornwall can help you to lead a happier, healthier lifestyle. Healthy Cornwall are here to support you with Weight Management, Healthy Eating, Physical Activity, and Stopping Smoking.

Facebook: @HealthyCornwall1

Twitter: @HealthCornwall

Telephone: 01209 615600

Website: www.healthycornwall.org.uk

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Free Fitness Videos

A wide range of free videos on fitness and strength.

Please view: www.nhs.uk

Healthy Weight Cornwall

No matter what your age or ability, we can help you to lead a happier, healthier lifestyle. Healthy Weight Cornwall are here to support you with Weight Management, Healthy Eating, Physical Activity, and Stopping Smoking.

Facebook: @HealthyCornwall1

Twitter: @HealthCornwall

Telephone: 01209 615600

Website: www.healthycornwall.org.uk

WW

Meetings, Online or a little bit of both. They have options and support, whatever your lifestyle.

Website: www.weightwatchers.com/uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

View more local pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?